HSCN Firewall Rules
Overview
HSCN firewall rules are managed by Redcentric through the SMAX portal. Any change to the HSCN firewall (adding new rules, modifying existing ones, opening ports for a new customer) must go through a formal change request on the Redcentric portal.
Authorisation required
All HSCN firewall change requests require prior authorisation from Franck Dakpogan or Brendon McAlevey before being submitted.
Redcentric Portal
- URL: serviceportal.redcentricplc.com
- Access: Request from Lee or Franck Dakpogan
Portal Users (Rhapsody/Lyniate team)
| Name | Role |
|---|---|
| John Mitchell | Redcentric contact |
| Franck Dakpogan | Primary authoriser |
| Noby Smith | Manager |
| Andy Xian | SRE |
| Lee Jelley | Senior Engineer |
| Luke Sweeney | Engineer |
| Bilal Siddique | SRE |
| Zaine Mani | SRE |
Raising a Firewall Change Request
- Get authorisation from Franck Dakpogan or Brendon McAlevey (email or Teams message is sufficient).
- Log into the Redcentric SMAX portal.
- Create a new change request and fill in the firewall change form:
| Field | Description |
|---|---|
| Action | Add, Remove, or Append |
| Rule Name | A descriptive name (e.g., RaaS-WestHerts-Prod-inbound) |
| Source IP | Source IP address or subnet |
| Source Prefix | Source prefix/mask |
| Dest IP | Destination IP address or subnet |
| Dest Prefix | Destination prefix/mask |
| Protocol | TCP, UDP, ICMP, etc. |
| Dest Port | Destination port(s) |
| Action | Allow or Deny |
- Add the authorisation reference (who approved it and when) in the request notes.
- Submit and await Redcentric confirmation.
HSCN Testing
To test HSCN connectivity before a live cutover, use the Redcentric HSCN VPN client (Cisco AnyConnect).
The Cisco AnyConnect client connects you to the HSCN network, from where you can test connectivity to customer systems before the tunnel goes live.
HSCN Testing IPs (Cisco AnyConnect loadbalanced):
| IP | Use |
|---|---|
195.104.34.164/32 |
Primary testing IP |
195.104.35.164/32 |
Secondary testing IP |
See Redcentric VPN Client for installation instructions.
ANM (Advanced Network Management)
ANM is a Redcentric service that allows HSCN customers to break out to the public internet via a controlled egress path.
- Appliance IP range:
208.127.192.0/21 - Used when HSCN-connected systems need to call external APIs or services
- Must be explicitly requested and configured by Redcentric
Actual Firewall Policy Examples
The following are example FortiGate firewall policies from the Redcentric HSCN infrastructure, showing real policy configurations for West Hertfordshire NHS Trust VPN.
Interface: UK-HG1-MFWS-FNET2 (Harrogate site)
| Policy # | Name | Source | Destination | Services | Action |
|---|---|---|---|---|---|
| 1 | GENERAL-OUTBOUND | all | all | ALL | ACCEPT |
| 2 | ISAKMP ESP AH INBOUND | all | all | AH, ESP, IKE, PING, TCP_3041, TCP_8444 | ACCEPT |
| 3 | West Hertfordshire VPN | 10.104.29.20/32, 10.104.29.4/32 |
10.151.192.1/32, 10.151.223.68/32 |
AH, ESP, IKE | ACCEPT |
| 4 | West Hertfordshire VPN (reverse) | 10.151.192.1/32, 10.151.223.68/32 |
10.104.29.20/32, 10.104.29.4/32 |
AH, ESP, IKE | ACCEPT |
| 5 | Lincs Test 10000 | Lincs test addr | Lincs test addr | TCP_10000 | ACCEPT |
| 6 | Lincs Test 10000 (reverse) | Lincs test addr | Lincs test addr | TCP_10000 | ACCEPT |
Interface: UK-RED2-MFWS-FNET1 (Reading site)
Same policy set mirrored for the Reading location — policies 1–6 with identical logic targeting the same West Hertfordshire IP ranges.
Key IP Ranges
| IP Range | Description |
|---|---|
10.104.29.0/24 |
HSCN IPAM allocation (Rhapsody-managed) |
10.104.29.20/32, 10.104.29.4/32 |
RaaS VPN endpoint IPs (Harrogate/Reading) |
10.151.192.1/32, 10.151.223.68/32 |
West Hertfordshire NHS Trust systems |
Services Referenced
| Service | Protocol/Port |
|---|---|
| AH | IP Protocol 51 (IPSec Authentication Header) |
| ESP | IP Protocol 50 (IPSec Encapsulated Security Payload) |
| IKE | UDP 500, UDP 4500 (key exchange) |
| TCP_3041 | TCP 3041 (custom Rhapsody comms) |
| TCP_8444 | TCP 8444 (Rhapsody WMC HTTPS) |